Terms of Service

Ektasi operates a multi-tier, zero-trust infrastructure. Your access is strictly limited to the operational desk and tier specified in your active contract or subscription:

• The Creative & Campaign Desk (Growth/SMB): marketing workspaces, content pipelines, and standard analytics.

• The Tech & Protocol Desk (Enterprise/Web3): isolated infrastructure, autonomous SecOps Copilots, air-gapped LLM routing, and forensic database ledgers.

We reserve the right to modify, suspend, or deprecate specific operational features, provided such modifications do not materially degrade the core security or functionality of your active tier.

Ektasi operates on a mathematically verifiable zero-trust architecture, enforced via PostgreSQL Row-Level Security (RLS) and AES-256-GCM encryption.

2.1 Our Guarantee: Ektasi guarantees structural tenant isolation. It is mathematically impossible for another tenant to access your data through standard platform operations.

2.2 Your Responsibility: Security is a shared protocol. You are solely responsible for maintaining the confidentiality of your administrative credentials, API keys, and MFA tokens. Ektasi cannot and will not be liable for any loss arising from your failure to secure your endpoints or from compromised user identities within your tenant space.

We recognize that your data is your exclusive property. Ektasi acts strictly as a data processor.

3.1 Right to Erasure: Upon termination of your contract, or upon an explicit, verified administrative request, Ektasi will initiate our Tenant Decommissioning Protocol.

3.2 Cryptographic Shredding: Ektasi does not rely on standard database deletion. We execute a cryptographic shred by irreversibly overwriting the unique HKDF salts used to derive your AES-GCM master keys. You acknowledge that once executed, your data across the live database and all historical WORM backups is rendered permanently unreadable and cannot be recovered by Ektasi or any third party.

Ektasi utilizes a dynamic Financial Clearing House to process multi-tier payments.

4.1 Payment Terms: Subscriptions are billed in advance. Enterprise invoicing terms are strictly Net-30 unless otherwise stipulated in a custom Master Services Agreement (MSA).

4.2 Automated Suspension: Ektasi infrastructure automatically enforces billing thresholds. Failure to settle outstanding invoices will result in a progressive lockdown sequence, culminating in automated Tenant Suspension (RLS Lockdown). Ektasi is not liable for any business interruption caused by automated suspension due to non-payment.

You agree not to use the Platform to:

1. Violate any applicable law or regulation.

2. Deploy malicious code, ransomware, or engage in unauthorized cryptomining.

3. Perform unauthorized penetration testing, DDoS simulations, or vulnerability scanning against the Ektasi API or CDN edge nodes without prior written authorization from our SecOps team.

4. Bypass, disable, or reverse-engineer our cryptographic session verification middleware or RBAC.

Violations will result in immediate, non-refundable termination of your tenant space and potential legal action.

6.1 "As-Is" Provision: The Platform is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.99% uptime, we do not warrant that the Service will be entirely uninterrupted or error-free.

6.2 Liability Cap: To the maximum extent permitted by law, in no event shall Ektasi be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data. In no event shall Ektasi’s cumulative liability exceed the total amounts paid by you to Ektasi during the twelve (12) months immediately preceding the claim.

These Terms shall be governed by the laws of India, specifically the jurisdiction of the state of Uttar Pradesh (or as modified by your Enterprise MSA). Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Varanasi, Uttar Pradesh, India.

Ektasi reserves the right to update these Terms to reflect changes in our infrastructure, legal requirements, or operational matrices. We will notify active Tenant Administrators of material changes via the secure platform email dispatcher. Continued use of the Platform following such notice constitutes acceptance of the updated Terms.